Shipping
BLACK FRIDAY SHIPPING NOTE: During busy periods like Black Friday we expect a higher volume of orders as usual. As such, please allow up to 14 business days for your order to be fulfilled and dispatched. We are doing the best we can with a small team! Promise. You can view our full Promotional Terms here.
During normal periods of trade, please allow up to 3 business days for your order to be processed, fulfilled & shipped.
Australia Post is our chosen shipping carrier and we have shipping options:
1. FLAT RATE STANDARD SHIPPING - $6.95
With tracking.
Allow 3-7 business days once shipped.
2. FLAT RATE EXPRESS SHIPPING - $9.95
With tracking.
Allow 2 business days once shipped.
3. VIP EXPRESS SHIPPING (Skip the queue) - $11.95
Your order will be bumped to the front of the line and sent Express with tracking.
Allow 2 business days once shipped.
Note: VIP Express Shipping is not available during promotional periods.
4. NZ SHIPPING - NZ$9.95
With tracking.
Allow 3-7 business days once shipped.
5. USA SHIPPING - US$9.95
With tracking.
Allow up to 14 business days once shipped.
6. REST OF THE WORLD - $19.95
With tracking.
Allow 10+ days once shipped.
7. SHIPPING PROTECTION (Optional) - $2.95 AUD
Please see details about our Shipping Protection Policy here.
Shipping options will appear automatically at checkout.
SHIPPING FAQs:
- We proudly use reusable, biodegradable mailing satchels.
- Our packaging is designed to be used and reused, over and over and over again!
- Want to track your parcel? A tracking number has been sent to you via email (and may have ended up in Junk!)
- Some parcels may need to be signed for on arrival. If you miss the attempted delivery of your package, check if an 'Awaiting Collection' card has been left in your letterbox & arrange with your local postal service for redelivery or collection. If you do not arrange for redelivery or collection within a reasonable amount of time, the parcel may be returned to us & we will need you to help us cover the cost of re-sending.